Privacy Policy

Privacy Policy
Effective date: 29 August 2025

  1. Who we are
    Vietfeeds (“we”, “our”, “us”) supplies animal feed ingredients from Vietnam to global customers. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit vietfeeds.com, contact us, or use our services.
  2. Scope
    This Policy applies to personal data processed through our website (vietfeeds.com), emails, contact forms, and any related online services. By using our site, you agree to the practices described below.
  3. Personal data we collect
    3.1 Information you provide
  • Contact details (name, company, job title, email, phone)
  • Inquiry details (product interest, quantity, destination port, messages)
  • Documents you choose to share (e.g., specifications, certificates)

3.2 Information collected automatically

  • Device and browser information, IP address, time zone, language
  • Usage data (pages visited, time on page, referral URLs, clicks)
  • Approximate geolocation derived from IP address

3.3 Cookies and similar technologies
We use cookies, pixels, and local storage to operate the site, remember preferences, understand performance, and improve user experience. See “Cookies” below.

3.4 Information from third parties
We may receive basic business contact data from partners, public directories, or trade platforms where you have made your information available for B2B purposes.

  1. How we use personal data
  • Responding to inquiries and providing quotations
  • Customer service, order processing, and account communications
  • Website operation, analytics, and performance optimization
  • Marketing communications (where permitted by law and your preferences)
  • Security, fraud prevention, and legal compliance
  1. Legal bases for processing (EEA/UK users)
  • Performance of a contract or to take steps at your request before entering a contract
  • Legitimate interests (e.g., business operations, B2B marketing, site security)
  • Consent (e.g., for certain cookies or marketing, where required)
  • Compliance with legal obligations
  1. Sharing and disclosures
    We may share personal data with:
  • Service providers (hosting, analytics, security, email delivery, logistics) bound by contractual confidentiality and data protection terms
  • Business partners involved in fulfilling your request or shipment
  • Authorities or legal advisers where required by law or to protect our rights
  • Prospective buyers or investors in connection with corporate transactions (subject to confidentiality)
    We do not sell personal data.
  1. International transfers
    Your personal data may be processed in countries outside your residence (including Vietnam and other jurisdictions). Where required, we implement safeguards such as contractual protections for international transfers.
  2. Data retention
    We keep personal data only as long as needed for the purposes described or as required by law. Retention periods vary depending on inquiry, contractual, accounting, and compliance requirements.
  3. Your rights
    Depending on your location, you may have rights to:
  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority
    To exercise rights, contact: contact@vietfeeds.com
  1. Marketing preferences
    You can opt out of marketing emails at any time by using the unsubscribe link in our emails or contacting us. We may still send service or transactional communications.
  2. Cookies
    11.1 Types of cookies we use
  • Strictly necessary: essential for site functionality and security
  • Performance/analytics: help us understand usage and improve the site (e.g., Google Analytics 4)
  • Functionality: remember your settings and preferences
  • Advertising/remarketing (if enabled in the future): personalize and measure campaigns

11.2 Managing cookies
Most browsers let you block or delete cookies. If you block some cookies, the site may not function properly. To control Google Analytics, you can use the Google Analytics Opt-out Browser Add-on provided by Google.

  1. Google Analytics 4
    We use GA4 to analyze site usage. GA4 may collect IP address (with IP anonymization features where configured), device data, and events. Data may be processed by Google in various locations. See Google’s Privacy Policy and GA documentation for details and opt-out options.
  2. Do Not Track
    Some browsers offer Do Not Track (DNT). We do not currently respond to DNT signals due to the lack of a common industry standard.
  3. Children’s privacy
    Our site and services are intended for business users. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us to request deletion.
  4. Security
    We implement administrative, technical, and physical safeguards designed to protect personal data, including TLS/HTTPS encryption for data in transit. No method of transmission or storage is completely secure.
  5. Third-party links
    Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Review their policies before providing personal data.
  6. Changes to this Policy
    We may update this Policy from time to time. The “Effective date” indicates the latest revision. Material changes will be highlighted on this page or via other appropriate means.
  7. Contact us
    If you have questions or requests about this Privacy Policy or our data practices, contact:
    Email: contact@vietfeeds.com
    Website: https://vietfeeds.com